Terms & Conditions
These terms apply to every booking made with Master Drop Taxi through the website, phone or WhatsApp.
Draft wording — to be reviewed and finalised by the business before publishing.
1General Terms
By making a booking you agree to these terms. Master Drop Taxi provides taxi and travel services subject to vehicle availability.
2Booking
A booking is confirmed only after our team confirms the vehicle, fare and pickup details by phone or WhatsApp.
3Customer Information
Customers must provide an accurate name, phone number, pickup and drop locations, and travel date and time.
4Fare Calculation & Estimated Fare
Estimates are calculated on road distance, trip type, vehicle rate, minimum chargeable kilometres and driver allowance. Estimates are indicative.
5Final Fare
The final fare is based on actual kilometres travelled, time, and applicable charges, and may differ from the estimate.
6Toll, Parking & Permit Charges
Tolls, parking fees and interstate permits are not included in the estimate and are payable as applicable.
7Waiting Charges & Driver Allowance
Waiting beyond the allowed time is charged per hour per vehicle. Driver allowance applies per day for outstation trips.
8Route Changes & Multi-Stop Journeys
Changes to the agreed route or additional stops may change the fare. Please inform the driver and our team.
9Luggage & Pets
Luggage and pet travel are subject to the Luggage Policy and Pet Travel Policy.
10Passenger Behaviour
Smoking, alcohol consumption and unsafe behaviour inside the vehicle are not permitted. The driver may end the trip for safety reasons.
11Vehicle Availability
In rare cases we may provide an equivalent or upgraded vehicle if the selected vehicle is unavailable.
12Cancellation & Refund
Cancellations and refunds follow the Cancellation Policy and Refund Policy.
13Driver & Customer Responsibilities
Drivers must drive safely and follow traffic laws. Customers must be ready at the pickup time and treat the vehicle with care.
14Lost Property
Please check the vehicle before leaving. We will help trace lost items but are not liable for them.
15Safety
Passenger safety is our priority. Seat belts must be worn where available.
16Website Usage & Privacy
Use of this website is governed by our Privacy Policy and Cookie Policy.
17Limitation of Liability
Master Drop Taxi is not liable for delays caused by traffic, weather, road closures or other events outside our control.
18Changes to Terms
We may update these terms from time to time. The latest version will always be on this page.
19Contact Information
For questions about these terms, call or WhatsApp +91 97871 11277.